A Three-Decade-Long Struggle for Justice
Administrative apathy often tests the limits of a common citizen's patience, but waiting over three decades for a legitimate pension is a harrowing ordeal. A recent special pension court organized by the Public Health Engineering Department (PHED) witnessed a deeply emotional moment that laid bare the glaring inefficiencies within the government machinery.
Citizens from various regions had gathered at the venue with hopes of resolving long-pending grievances. Among them was Rajesh Verma, who had travelled from Sambhar Lake alongside his elderly mother, carrying the heavy burden of a 36-year-old administrative battle.
The Agony of the Sambhar Lake Resident
According to Verma, his family has been running from pillar to post since the passing of his father, trying to secure the rightful pension for his mother. Despite countless visits to various departmental offices over the last 36 years, the file has remained stuck in bureaucratic limbo.
The mental and financial toll of this prolonged struggle compelled the family to keep seeking intervention, only to face endless delays and apathy. When their turn finally arrived at the special hearing, the decades of accumulated frustration and helplessness proved to be too much to bear.
An Emotional Outburst Before the Principal Secretary
As Principal Secretary Hemant Gera was listening to grievances, Verma broke down in tears while narrating his mother's plight. The visible distress of the citizen left everyone present stunned, highlighting the harsh realities faced by ordinary people dealing with government offices.
"Sir, we have been running from door to door for the last 36 years for my mother's pension, and no one is listening to us," Verma pleaded before the senior official.
Action Taken and Report Demanded
Struck by the gravity of the situation, Principal Secretary Hemant Gera immediately intervened. He directed Chief Engineer (Administration) Mukesh Bansal to submit a comprehensive report regarding the extraordinary delay in this case. Accountability is now expected to be fixed as the administration faces intense scrutiny over this prolonged lapse.
